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FAQ

Q: Is your jewelry 925 Silver?

A: Yes all jewelry at Arpit Gems is Hallmarked Sterling Silver 925.

Q: Is this wholesale site?

A: Yes Arpit Gems is Wholesale Only website.

Q: What is your minimum order quantity? MOQ?

A: Minimum order quantity is 10 pieces per stone per order to qualify for wholesale status. There are various discount slabs based on your final order value. These volume discount enable larger customer to get even better pricing for the best Sterling Silver Jewelry from India.

Q: Is there Other Metal Jewelry also available?

A: We are in a process to develop more designs in other metals like Two tone Jewelry and Gold Jewelry they will be in category “Other Jewelry” Everywhere else it is Solid 925 Sterling Silver.

Q: How long is the shipping time?

A: We ship the parcel within 1 to 5 working days from finalization of Order. All jewelry here is in ready stock. The shipping takes 4 to 7 days depending on holidays. So you receive your parcel more or less in two weeks time. Sometimes your country customs may take more time to contact you that time is extra.

Q: What are shipping charges: (Worldwide)

A: We have two mode to ship a parcel:
* By EMS or Aramex : Free Shipping worldwide on All order over US$ 200. Below US$ 200 a flat shipping rate of US$25 may apply.

* By FedEx and UPS: Free Shipping worldwide on All order over US$ 200. Below US$ 200 a flat shipping rate of US$25 may apply. We decide as per need, availability and order size.

Payment

Bank Wire Transfer: You can transfer funds to our State Bank of India account in India by International swift wire transfer. We give you bank Swift code and other details at checkout. There is no extra surcharge on Total.

PayPal: PayPal payments are auto integrated to the shopping cart. At the checkout process you will be suggested to select payment option and you can choose to pay by PayPal. There is No additional surcharge on PayPal payment.

CCAvenue Credit Cards: CCAvenue is India’s safest Credit Card Processer gateway. You can choose to pay by Credit Card at the time of Checkout. There is no additional charge on this payment.

Wishlist: You can choose this option if you just want to generate the invoice along with discounts for further customization or Payment steps by Email.

Paid: This option is if you have already Paid for your order.

Discount

Volume Discount: (Will be Auto calculated at the time of Checkout)

* Attractive Volume Discounts
* Get 10% Off above $200
* Get 15% Off above $500
* Get 20% Off above $1500
* Get 25% Off above $3000
* No Coupon needed, Applies at Checkout
*

Other Discounts: Sometimes there is a sudden fall in price of Silver or price of INR, in that case we give “Silver Price Discount” this has gone from 2% to upto 15% in past. But this discount only stays till the time it takes us to update all price on our site to current market scene. We display updated discount code on the Checkout Payment page sometimes. After selecting payment option below that you may sometime find a code for special discount. Thanks.